Simple, Transparent Pricing

We believe you shouldn't pay monthly fees for something you only need twice per lease. With per-property pricing:

• You save money: $19.99 one-time vs. $9.99/month = savings after 2 months
• No recurring charges: Your purchase never expires, even if you stay for years
• Multiple properties: Buy separately for each rental (great for landlords/roommates)

If you move to a new property, you'll purchase again for that new address. But most tenants stay 1-2 years, making one-time pricing much cheaper.

Yes! Upgrades work like this:

• Free → Single-Phase: Pay $12.99 anytime
• Single-Phase → Full-Move: Pay only the $7 difference (pro-rated)
• Full-Move → Complete: Pay $10 more for AI dispute features

Most users start with Single-Phase at move-in, then upgrade to Full-Move when they're ready to move out.

Your purchase is tied to a specific property address. If you move to a new rental, you'll need to purchase again for the new property. However:

• Your old property data stays accessible forever (read-only)
• You can still export/view evidence from previous properties
• If you're moving within the same building (different unit), contact support for a discount

Possibly! If you use a home office or rent for business purposes, DepositGenie may qualify as a deductible business expense. Consult your tax professional. We provide receipts via email for your records.

14-day money-back guarantee. If you're not satisfied within 14 days of purchase, contact us for a full refund. After 14 days, refunds are handled case-by-case (e.g., if the app has technical issues preventing use).

Note: We cannot refund if you've already exported your full evidence package, as the service has been fully delivered.

Yes! Students and active military members get 20% off any tier. Email support@depositgenie.com with proof of enrollment/service, and we'll send you a discount code.